• fixing/optimising hard drives
• resetting permissions and preferences
• data recovery

The nice thing about being an Apple Mac user is that you don't need an IT Manager standing over your shoulder every time you hit the 'Enter' key.

The tough thing about being an Apple Mac user is that once in a while - typically when a deadline is at stake - you may really need on site or telephone or email help that isn't readily available.

Knack4Macs is first and foremost, local. Whether you have a new installation that's not going to plan, if you think you've suddenly lost all your data, or you old workhorse machine has suddenly stopped responding in a predictable way, help is at hand.

We use and abuse these machines, leaving too many files on the desktop, forgetting to throw away the useless files and forgetting to empty the trash when we do remember. We forget to run regular back-ups. We ignore those online updates from Apple and other software vendors. Or we accidently download them twice. There is a manufacturers' game of leapfrog going on with updates and upgrades, and missing them or getting the wrong ones for your set up can slow down or stop your Mac. Sometimes your Mac just needs a little diagnostic TLC to get it back up to speed. That's Knack4Macs' speciality.

Knack4Macs can help with everything from troubleshooting operational problems, to desktop publishing tutorials, to optimising your Mac into the digital hub you expected it to be in the first place.